Support Board
Date/Time: Wed, 04 Mar 2026 23:50:55 +0000
Post From: time and sales window clears when switching to other chartbook
| [2026-03-04 16:48:38] |
| John - SC Support - Posts: 44945 |
|
We are not able to reproduce what we think you are seeing. We have two chartbooks open (Chartbook1 and Chartbook2) and we open the Time and Sales window for ESH26-CME in Chartbook1. We then change to Chartbook2 and the Time and Sales window disappears (which is correct functioning, since it is associated with Chartbook1). When we go back to Chartbook1 the Time and Sales window is open again and it shows all the data that it had previously. If you are seeing something different from the above workflow, then let us know what exactly is different. If your workflow to reproduce this is also different, then we need to know exactly what you are doing when this occurs. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |