Support Board
Date/Time: Thu, 16 Apr 2026 23:44:31 +0000
Post From: delayed data
| [2026-03-04 16:34:54] |
| John - SC Support - Posts: 45665 |
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You do need to add funds to your account in order to be able to activate the same exchange that you had previously. That exchange costs $13.50 per month, so you need to add $9.00 to your account. You can do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop The reason why you do not have enough funds this month is that you renewed to the "Integrated Advanced" package at $46.00 per month. Previously, you were on the "Integrated Standard" package, which costs $36.00 per month. So it is this change in the package that is an additional $10.00 per month where the shortfall is coming from. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |