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Date/Time: Thu, 12 Dec 2024 19:54:39 +0000



Post From: Charts not loading with correct data or date

[2014-10-01 16:35:41]
Sierra Chart Engineering - Posts: 104368
We see you do have active on your account, the Sierra Chart Real-time and Historical Exchange Data Feed.

However, in Sierra Chart you have the Service set to "Barchart". This is not correct. You will not be able to access the data that way.

You also have activated the CME Group exchange which requires that you are connected to a trading account to access the real-time data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing