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Date/Time: Tue, 14 Apr 2026 12:40:34 +0000



Post From: why do I have to pay $280, what kind of package will it be, and how long will it last?

[2026-03-03 21:58:07]
John - SC Support - Posts: 45613
We are not sure why the crosshairs are showing a value like that. But we are also confused as to why there is no scale showing for the Volume study in that region. Have you set the colors to not show the scale somehow?

Please right-click where the scale should be for the Volume study and select "Scale Settings". Make sure the "Scale Range" is set to "Automatic Zero-Based". If it is something else, then change it to that option.

Close that window, and then right-click again where the scale should be and select "Reset".

Let us know if this resolves the issue.

If not, then open the "Tool Values Window" and with the crosshair look at the volumes and verify that they are positive values and not actually negative values.
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