Support Board
Date/Time: Tue, 09 Jun 2026 02:01:24 +0000
Post From: Data feed
| [2026-03-02 18:20:27] |
| John - SC Support - Posts: 46561 |
|
The exchange that you had active that included the Market Depth data (CME with Market Depth for Non-Professional Trading Accounts) did not automatically renew on March 1, 2026, due to insufficient funds in your account at that time. The other exchange you had active (Full CME Group (CME, CBOT, COMEX, NYMEX) for Non-Professional Trading Accounts) did renew, which is why you are getting real-time data, but no market depth data. You can activate the exchange you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |