Support Board
Date/Time: Mon, 02 Mar 2026 18:47:24 +0000
Post From: Unable to setup Denali
| [2026-03-02 16:42:26] |
| John - SC Support - Posts: 44885 |
|
The exchange that you had active in February had been deactivated on February 27, 2026, as you were considered a Professional at that time due to how you had filled out the exchange agreements. Therefore, the exchange did not renew on March 1, 2026, which is why you are now getting the delayed data instead of real-time data. You have since updated your agreements, but the exchange had already been deactivated. You can re-activate the exchange at the following link, or select different exchange(s): https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |