Support Board
Date/Time: Tue, 14 Apr 2026 12:41:38 +0000
Post From: Receiving the data stops when Open Market Depth Window turns on.
| [2026-02-26 14:15:26] |
| John - SC Support - Posts: 45613 |
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Please get us the chartbook that has this occurring, as we want to see if we can reproduce this with your chartbook. Follow these instructions to get us the file: Support Board Posting Information: Attaching a File (Optional) Also, we would like for you to close that chartbook, and then open a single new chart and then open the Market Depth Window, and let us know if you have the same issue with just that one chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |