Support Board
Date/Time: Tue, 24 Feb 2026 08:20:40 +0000
Post From: Missing Data on CME
| [2026-02-23 22:42:42] |
| John - SC Support - Posts: 44759 |
|
Rithmic support is wrong. It is completely their issue. They have a lack of historical data with the interface that they wrote to connect to Sierra Chart. So it doesn't matter what you see in any other system. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy The solution is to use our Denali Exchange Data Feed. Just keep in mind that in order to get the data at the non-professional rates for the CME Group, you need to have a live, funded, futures trading account; and you need to connect your Sierra Chart sotware to that account at least once a month for verification. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |