Support Board
Date/Time: Sat, 04 Apr 2026 01:04:42 +0000
Post From: Chart Replay seems stuck
| [2026-02-17 15:49:42] |
| John - SC Support - Posts: 45482 |
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We do not do phone support. It is one of the ways we keep costs down in order to offer our software at the low prices we do. The people at the following link are fairly knowledgeable and may be able to help you, if you feel you really need a phone call: Sierra Chart Personal Assistance In the meantime, we would need more information on what is occurring? As we stated, the replay appears to have started and is running. But what did you enter for the "Processing Step in Seconds"? And what exactly is occurring? Is it just choppy? Or is it not moving at all? How long are you giving it to wait for an update? How many charts are in your chartbook? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |