Support Board
Date/Time: Mon, 16 Mar 2026 23:36:55 +0000
Post From: CME Data Freezing
| [2026-02-13 22:46:49] |
| Sierra_Chart Engineering - Posts: 23225 |
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This is the problem: Since I live in China,
It is well-known, that there is high packet loss to China. There is network connectivity available through certain carriers, to deliver data to China with low packet loss which we do not support. I have set up a VPS in Los Angeles and use WireGuard as a proxy service. If you are actually running Sierra Chart on a VPS in Los Angeles, you should not notice any significant delays at any time. If you do, get your own dedicated server or switch providers. Since this thread was created, I have felt that data lag during key trading moments (for example, during price breakouts) has become more frequent, while data remains stable during other periods. Your issues are unrelated to the data feed itself. There is simply insufficient bandwidth and network reliability in your case. Or there is some other problem going on in your case, maybe with the VPS. Latency has been reduced since this thread. Not increased.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-13 22:49:13
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