Support Board
Date/Time: Wed, 01 Apr 2026 00:35:51 +0000
Post From: Regarding error in data
| [2026-02-12 13:49:43] |
| Sierra_Chart Engineering - Posts: 23387 |
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Just to be sure, we have checked Sierra Chart data for CME, and specifically the ESH26 contract against another data provider, and there is no missing data at all on the Sierra Chart side. We did notice one day last week, where this other provider clearly had some lost packets and Sierra Chart showed a slightly higher volume. It is insignificant, just less than 100 contracts where Sierra Chart was higher. Otherwise, it is an exact match. And this is processing, more than a million trades in a day. We also want you to update Sierra Chart to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-02-12 13:52:18
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