Support Board
Date/Time: Sat, 28 Mar 2026 21:54:17 +0000
Post From: Platform issues
| [2026-02-10 11:37:50] |
| LongShortz - Posts: 52 |
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So I changed the options in the control window that opens when you first launch the software to not open any files. The instance loaded fine with no chartbook. So I manually opened a different chartbook then the one I usually have open automatically. That seemed to work fine. So I messed around with it for a while to make sure it was stable. Then I saved everything and tried the upgrade again. It succeeded and reloaded. Then I opened up the problematic chartbook and again, it loads data and then sits there looking normal. Price is updated, candles are updating, but when I tried to interact with it I get no response. But it looked like it does recognize the interaction. You can see the crosshair move every thirty seconds or so but I cannot open a menu, drag the chart, etc. There was a heatmap chart in the chartbook which I managed to close hoping the memory consumption would drop and the chartbook would start responding again. That also did not work. I tried safe mode again. That did not fix it. Do I just have a corrupt chartbook?
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