Support Board
Date/Time: Tue, 10 Feb 2026 11:33:35 +0000
Post From: Platform issues
| [2026-02-10 05:45:34] |
| Sierra_Chart Engineering - Posts: 22781 |
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This is the error: Error opening C:\SierraChart\SierraChart_64.exe. File error: Windows error code 32: The process cannot access the file because it is being used by another process.
Make sure Sierra Chart is not running. You should see it on the windows taskbar. But probably at this point you do not need to be concerned with updating.At this point would be probably best that we have a call with you and work through all of this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |