Support Board
Date/Time: Tue, 10 Feb 2026 11:33:35 +0000
Post From: Platform issues
| [2026-02-10 02:48:50] |
| LongShortz - Posts: 41 |
|
Sierra Chart froze and then crashed after I attempted to reattach a chart to the main window. When I reloaded, I could not interact with the charts. Data seemed to be flowing fine as price was updating normally but I could not click anything, move the charts, minimize or maximize... nothing. I could operated everything else on my computer normally. I rebooted my machine and nothing worked. So I executed an upgrade to try and 'restore' a working instance. That did not resolve the issue either. I then launched the platform in safe mode. That too did not work. In my most recent attempt, I upgraded to the current version and got an error. I sent the error log to you using my email address on my account. Please have a look and let me know if/what I should do next.
|