Support Board
Date/Time: Sat, 07 Feb 2026 03:20:46 +0000
Post From: Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
| [2026-02-06 17:23:27] |
| John - SC Support - Posts: 44494 |
|
If either the Username or Password is longer than 32 characters then you would need to change that item. You would need to do this either with Rithmic or the company that issued you the credentials. There is no way to change this in Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |