Support Board
Date/Time: Sat, 07 Feb 2026 03:20:45 +0000
Post From: Rithmic login length issue — “Permission Denied” in Sierra Chart (Bookmap-issued credentia
| [2026-02-06 16:00:03] |
| John - SC Support - Posts: 44494 |
|
Whether Sierra Chart’s Rithmic service has a 32-character limit for the Rithmic username and/or password (or any similar credential length limitation)
This is correct. There is a limitation on the character limit for Usernames and Passwords with Rithmic. Refer to the following regarding this and other items that could cause the "Permission Denied" error from Rithmic: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |