Support Board
Date/Time: Fri, 06 Feb 2026 02:41:42 +0000
Post From: Exchanges cannot be activated
| [2026-02-06 00:30:12] |
| John - SC Support - Posts: 44466 |
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Your Sierra Chart account is expired. You can not activate an exchange for an expired account. You first need to add enough funds for your account to renew to the package you currently have selected, then you can activate the exchange you want. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop To reiterate, you currently have the "Integrated Advanced" package (Package 11) for one month set for your account. As soon as you have $46.00 in your Services Surplus, your account will automatically remove the $46.00 from the Services Surplus and give you the 1 month of Usage Time. If you want a different package, or you want to decide later, then change the package selection at the following link before adding more funds: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation&UserID=203091#ServicePackage For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |