Support Board
Date/Time: Sun, 15 Feb 2026 15:44:20 +0000
Post From: Comex market depth active but data feed still delayed and numbers bars showing zeros
| [2026-02-04 21:32:55] |
| User872775 - Posts: 7 |
|
2026-02-04 21:31:42.444 | Software version: 2875 64-bit 2026-02-04 21:31:42.444 | Primary Thread ID: 7344 2026-02-04 21:31:42.444 | Usage end date: 2026-03-03 2026-02-04 21:31:42.444 | Enabled for: Advanced Features 2. 2026-02-04 21:31:42.444 | Enabled for: Sierra Chart Historical Data Service. 2026-02-04 21:31:42.444 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-02-04 21:31:42.444 | Enabled for: Delayed Denali Exchange Data Feed. 2026-02-04 21:31:42.444 | Enabled for exchange2: COMEX 2026-02-04 21:31:42.444 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-02-04 21:31:42.444 | Current selected Data/Trading service: Teton CME Routing 2026-02-04 21:31:42.444 | Custom symbol settings values: enabled 2026-02-04 21:31:42.444 | Chart Update Interval: 400 2026-02-04 21:31:42.444 | Intraday Data Storage Time Unit: 0 2026-02-04 21:31:42.444 | Time Zone: +00:00:00 (UTC+00) 2026-02-04 21:31:42.444 | 2026-02-04 21:31:42 Local computer time in UTC 2026-02-04 21:31:42.444 | 2026-02-04 21:31:42 Local computer time in SC Time Zone 2026-02-04 21:31:42.444 | 2026-02-04 21:26:40 Server time in UTC 2026-02-04 21:31:42.444 | Local computer UTC time and Server UTC time difference: 0 seconds. 2026-02-04 21:31:42.444 | Program path: C:\SierraChart\ 2026-02-04 21:31:42.444 | Data Files path: C:\SierraChart\Data\ 2026-02-04 21:31:42.444 | OS Version Number: 10.0 2026-02-04 21:31:42.444 | Locale Setting: C 2026-02-04 21:31:42.444 | Crash reporter started: true 2026-02-04 21:31:42.444 | 2026-02-04 21:31:57.227 | File >> Disconnect selected. 2026-02-04 21:31:57.227 | Teton CME Routing | Waiting for socket receive thread to end 2026-02-04 21:31:57.227 | DTC Client socket (1) | CloseSocket call. 2026-02-04 21:31:57.227 | DTC Client socket (1) | Max send buffers used during socket life: 3 2026-02-04 21:31:57.227 | DTC Client socket (1) | Max send buffer size during socket life: 326 2026-02-04 21:31:57.227 | Denali Data Feed | Waiting for socket receive thread to end 2026-02-04 21:31:57.227 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.227 | DTC Client socket (6) | CloseSocket call. 2026-02-04 21:31:57.227 | Denali Data Feed | Disconnected from the server. 2026-02-04 21:31:57.227 | SC Data with Depth | Waiting for socket receive thread to end 2026-02-04 21:31:57.227 | DTC Client socket (6) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.227 | DTC Client socket (2) | CloseSocket call. 2026-02-04 21:31:57.227 | SC Data with Depth | Disconnected from the server. 2026-02-04 21:31:57.227 | Delayed Data Feed | Waiting for socket receive thread to end 2026-02-04 21:31:57.227 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.227 | DTC Client socket (3) | CloseSocket call. 2026-02-04 21:31:57.227 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.227 | Delayed Data Feed | Disconnected from the server. 2026-02-04 21:31:57.227 | Delayed Data Feed | Waiting for socket receive thread to end 2026-02-04 21:31:57.228 | DTC Client socket (4) | CloseSocket call. 2026-02-04 21:31:57.228 | Delayed Data Feed | Disconnected from the server. 2026-02-04 21:31:57.228 | Teton CME Routing | Disconnected. 2026-02-04 21:31:57.228 | Canceling queued historical data download request for XAUUSD Daily data. 2026-02-04 21:31:57.228 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.228 | Removing historical data download ID 2. 2026-02-04 21:31:57.228 | Canceling queued historical data download request for TICK-NYSE Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 3. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for TICK-NYSE 2026-02-04 21:31:57.228 | Intraday chart data file opened for TICK-NYSE 2026-02-04 21:31:57.228 | Canceling queued historical data download request for AMZN-NQTV Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 4. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for AMZN-NQTV 2026-02-04 21:31:57.228 | Intraday chart data file opened for AMZN-NQTV 2026-02-04 21:31:57.228 | Canceling queued historical data download request for EURUSD Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 5. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for EURUSD 2026-02-04 21:31:57.228 | Intraday chart data file opened for EURUSD 2026-02-04 21:31:57.228 | Canceling queued historical data download request for BTCUSDT_PERP_BINANCE Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 6. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for BTCUSDT_PERP_BINANCE 2026-02-04 21:31:57.228 | Intraday chart data file opened for BTCUSDT_PERP_BINANCE 2026-02-04 21:31:57.228 | Canceling queued historical data download request for AAPL Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 7. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for AAPL 2026-02-04 21:31:57.228 | Intraday chart data file opened for AAPL 2026-02-04 21:31:57.228 | Canceling queued historical data download request for EURUSD Daily data. 2026-02-04 21:31:57.228 | Removing historical data download ID 8. 2026-02-04 21:31:57.228 | Canceling queued historical data download request for GCJ26_FUT_CME Intraday data. 2026-02-04 21:31:57.228 | Removing historical data download ID 9. 2026-02-04 21:31:57.228 | Real-time Intraday chart data file updates started for GCJ26_FUT_CME 2026-02-04 21:31:57.228 | Intraday chart data file opened for GCJ26_FUT_CME 2026-02-04 21:31:57.228 | HD Request # 1 | Active download canceled. 2026-02-04 21:31:57.228 | Historical data download thread signaled to stop. 2026-02-04 21:31:57.228 | Socket (5) | CloseSocket call. 2026-02-04 21:31:57.228 | Socket (5) | Shutdown started. Waiting for graceful close. 2026-02-04 21:31:57.229 | HD Request # 1 | Received 5405946 Intraday data records from 2025-08-20 04:37:26.789000 to 2025-09-04 01:18:58.018000 (14.9 days. Delay: 153.8 days) and wrote 5405945 records for XAUUSD 2026-02-04 21:31:57.229 | HD Request # 1 | Completion time: 5m 3s. 2026-02-04 21:31:57.229 | HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 2026-02-04 21:31:57.229 | Removing historical data download ID 1. 2026-02-04 21:31:57.229 | Real-time Intraday chart data file updates started for XAUUSD 2026-02-04 21:31:57.229 | Intraday chart data file opened for XAUUSD 2026-02-04 21:31:57.229 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2026-02-04 21:31:57.229 | 2026-02-04 21:31:57.229 | No download requests in the queue to start downloads for. 2026-02-04 21:31:57.365 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-02-04 21:31:57.365 | DTC Client socket (1) | Closed. 2026-02-04 21:31:57.384 | DTC Client socket (6) | Socket gracefully closed by remote side. 2026-02-04 21:31:57.384 | DTC Client socket (6) | Closed. 2026-02-04 21:31:57.388 | DTC Client socket (4) | Socket gracefully closed by remote side. 2026-02-04 21:31:57.388 | DTC Client socket (4) | Closed. 2026-02-04 21:31:57.391 | DTC Client socket (3) | Socket gracefully closed by remote side. 2026-02-04 21:31:57.392 | DTC Client socket (3) | Closed. 2026-02-04 21:31:57.603 | DTC Client socket (2) | Socket gracefully closed by remote side. 2026-02-04 21:31:57.603 | DTC Client socket (2) | Closed. 2026-02-04 21:31:58.426 | Socket (5) | Socket gracefully closed by remote side. 2026-02-04 21:31:58.426 | Socket (5) | Closed. 2026-02-04 21:32:00.498 | 2026-02-04 21:32:00.499 | Teton CME Routing | Firm: Dorman 2026-02-04 21:32:00.499 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2026-02-04 21:32:00.499 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-02-04 21:32:00.499 | DTC Client socket (1) | New receive buffer size: 0 2026-02-04 21:32:00.499 | DTC Client socket (1) | Connecting to IP: 216.200.108.154. 2026-02-04 21:32:00.634 | Teton CME Routing | Network connection to server complete. 2026-02-04 21:32:00.634 | Teton CME Routing | Starting socket receive thread. 2026-02-04 21:32:00.634 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2026-02-04 21:32:01.039 | Teton CME Routing | Setting DTC encoding to Binary VLS 2026-02-04 21:32:01.039 | Teton CME Routing | Sending logon request message. 2026-02-04 21:32:01.226 | Teton CME Routing | Received logon response. 2026-02-04 21:32:01.226 | Teton CME Routing | Server Name: SC DTC Server. Build=55065. 2026-02-04 21:32:01.226 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2026-02-04 21:32:01.226 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2026-02-04 21:32:01.226 | Teton CME Routing | Trading is supported. 2026-02-04 21:32:01.226 | Teton CME Routing | Order cancel and replace is supported. 2026-02-04 21:32:01.226 | Teton CME Routing | OCO Orders supported. 2026-02-04 21:32:01.226 | Teton CME Routing | Bracket Orders supported. 2026-02-04 21:32:01.226 | Teton CME Routing | MarketDepthIsSupported: 1 2026-02-04 21:32:01.226 | Teton CME Routing | Connection to server complete. 2026-02-04 21:32:01.227 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-02-04 21:32:01.227 | Updated verified funded futures trading account ending date to: 2026-03-06 21:32:01 2026-02-04 21:32:01.227 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2026-02-04 21:32:01.236 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2026-02-04 21:32:01.362 | Updated verified funded futures trading account ending date to: 2026-03-06 21:32:01 2026-02-04 21:32:01.597 | Mapping GCJ26_FUT_CME to GCJ26. Service code: comex 2026-02-04 21:32:01.597 | Using symbol data fast lookup vector 2026-02-04 21:32:01.597 | Denali Data Feed | Starting real-time market data updates for: GCJ26_FUT_CME (GCJ26). ID: 1 Service code: comex 2026-02-04 21:32:01.597 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2026-02-04 21:32:01.597 | Denali Data Feed | Requesting security definition data for: GCJ26_FUT_CME (GCJ26). ID: 1 2026-02-04 21:32:01.597 | Added historical Intraday data request for GCJ26_FUT_CME to the queue. 2026-02-04 21:32:01.597 | Intraday data recording state for symbol GCJ26_FUT_CME is set to download 'Pending'. 2026-02-04 21:32:01.597 | Triggering next historical data download in queue. 2026-02-04 21:32:01.602 | Delaying start of download for GCJ26_FUT_CME. 2026-02-04 21:32:01.607 | DTC Client socket (2) | Creating socket. 2026-02-04 21:32:01.607 | DTC Client socket (2) | New receive buffer size: 0 2026-02-04 21:32:01.607 | DTC Client socket (2) | Connecting to IP: 64.152.155.20. 2026-02-04 21:32:01.732 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: GCJ26_FUT_CME 2026-02-04 21:32:01.732 | Teton CME Routing | Setting external service identifier for symbol GCJ26_FUT_CME to 42000890 2026-02-04 21:32:01.732 | Teton CME Routing | Received security definition for symbol GCJ26_FUT_CME 2026-02-04 21:32:01.767 | Denali Data Feed | Network connection to server complete. 2026-02-04 21:32:01.767 | Denali Data Feed | Starting socket receive thread. 2026-02-04 21:32:01.767 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-02-04 21:32:01.959 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-02-04 21:32:01.959 | Denali Data Feed | Sending logon request message. 2026-02-04 21:32:02.585 | Denali Data Feed | Received logon response. 2026-02-04 21:32:02.585 | Denali Data Feed | Server Name: SC Realtime Server. 2026-02-04 21:32:02.585 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-02-04 21:32:02.585 | Denali Data Feed | Successfully connected. 2026-02-04 21:32:02.585 | Denali Data Feed | Trading is not supported. 2026-02-04 21:32:02.585 | Denali Data Feed | MarketDepthIsSupported: 1 2026-02-04 21:32:02.585 | Denali Data Feed | Restarting real-time data updates for symbol: GCJ26_FUT_CME -> GCJ26 2026-02-04 21:32:02.836 | Denali Data Feed | Setting external service identifier for symbol GCJ26_FUT_CME to 42000890 2026-02-04 21:32:02.836 | Denali Data Feed | Received security definition for symbol GCJ26_FUT_CME 2026-02-04 21:32:07.397 | HD Request # 2 | Downloading Intraday chart data for GCJ26_FUT_CME to the file GCJ26_FUT_CME.scid. Service: comex 2026-02-04 21:32:07.398 | HD Request # 2 | Download start date-time: 2026-02-04 20:12:14.000000. File last date-time: 2026-02-04 20:12:14.395006 2026-02-04 21:32:07.398 | HD Request # 2 | Using server: ds26.sierracharts.com port 10150 2026-02-04 21:32:07.412 | Socket (3) | Creating socket. 2026-02-04 21:32:07.413 | Socket (3) | New receive buffer size: 0 2026-02-04 21:32:07.413 | Socket (3) | Connecting to IP: 64.152.155.17. 2026-02-04 21:32:07.729 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-02-04 21:32:07.729 | HD Request # 2 | Sending historical data logon request message. 2026-02-04 21:32:07.918 | HD Request # 2 | Requesting Intraday data. Start date-time: 2026-02-04 20:12:14. Record interval: 0. Symbol: GCJ26 2026-02-04 21:32:08.075 | HD Request # 2 | Decompressing data. 2026-02-04 21:32:08.243 | HD Request # 2 | Receiving Intraday data for GCJ26_FUT_CME starting at 2026-02-04 20:12:14.394000 2026-02-04 21:32:08.402 | Socket (3) | CloseSocket call. 2026-02-04 21:32:08.402 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-02-04 21:32:08.402 | Historical data download thread signaled to stop. 2026-02-04 21:32:08.403 | HD Request # 2 | Timestamp of first Intraday data file record written: 2026-02-04 20:12:16.473000. 2026-02-04 21:32:08.403 | HD Request # 2 | Received 5022 Intraday data records from 2026-02-04 20:12:14.394000 to 2026-02-04 21:32:03.688000 (79.8 minutes. Delay: 4.7 seconds) and wrote 5014 records for GCJ26_FUT_CME 2026-02-04 21:32:08.412 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2026-02-04 21:32:03.688000 2026-02-04 21:32:08.412 | HD Request # 2 | Completion time: 1s. 2026-02-04 21:32:08.412 | HD Request # 2 | Intraday data download complete for GCJ26_FUT_CME. Unique request ID: 10 2026-02-04 21:32:08.412 | Removing historical data download ID 10. 2026-02-04 21:32:08.412 | Real-time Intraday chart data file updates started for GCJ26_FUT_CME 2026-02-04 21:32:08.412 | Intraday chart data file opened for GCJ26_FUT_CME 2026-02-04 21:32:08.412 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-02-04 21:32:08.412 | 2026-02-04 21:32:08.412 | No download requests in the queue to start downloads for. 2026-02-04 21:32:08.559 | Socket (3) | Socket gracefully closed by remote side. 2026-02-04 21:32:08.559 | Socket (3) | Closed. 2026-02-04 21:32:16.451 | Opened cached Intraday file: C:\SierraChart\Data\GCJ26_FUT_CME.scid. Thread ID: 2180 |