Support Board
Date/Time: Tue, 17 Mar 2026 15:05:42 +0000
Post From: where are new allocation accts
| [2026-02-03 16:00:19] |
| John - SC Support - Posts: 45147 |
|
I did not think about the fact that we would not be able to see the trading accounts, so that did not work. What we would like for you to do is to make sure the "Order Allocation to Trade Accounts" is setup and enabled for that Trading DOM, then put in an order. Then go to your Trade Activity Log and go to the "Trades" tab. See if the trade is listed for both accounts in that window. Please get us an image of what you see. Make sure you have the filters setup properly for the Trade Activity Log so that you can view both live accounts and the trades from the current day. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |