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Date/Time: Tue, 03 Feb 2026 01:29:53 +0000



Post From: My account in unauthorised to open a trade

[2026-02-02 22:30:55]
John - SC Support - Posts: 44371
We do not know what you mean by "I still cant use trade evaluator for paper trading and my live account."

With a single installation of Sierra Chart, you can only be connected to one trading service. So this would either be the "Trading Evaluator" or your live account. It can not be both.

You can be connected to your live account and use the built-in Simulation Mode, if this is what you are wanting to do.

Are you having a problem connecting to your live account? If so, what order routing service are you setup to use?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing