Support Board
Date/Time: Tue, 17 Mar 2026 15:04:27 +0000
Post From: where are new allocation accts
| [2026-02-02 17:44:47] |
| John - SC Support - Posts: 45147 |
|
The first thing we want to point out is that you keep referencing that "01 is the available acct, enabled is YES, and allocation is 02". What is shown in the field for "Available Accounts" has no impact on what occurs. That is just where you select the accounts to be added to the list to be copied to. There is no "Controlling" account. The one thing you need to ensure is that the selected account on the "Trade Window" is a different account from the ones that are being copied to. Otherwise, you will not get a copy made. In other words, if you have the "02" account set to be copied to, and the Trade Window has the "02" account selected, then there is nothing to copy to, as that account is already being traded. So make sure you have the "01" account selected in the Trade Window. But, everything you show states that the above is not the issue. We just want to make sure you understand it. Given that everything looks correct and there is nothing in the Trade Service Log showing any issues, we have to assume that you are not trading from the Chart for which the Trade Window was setup. Each chart has its own Trade Window and the settings for the "Order Allocation to Trade Accounts" is only set for the specific Chart/Trade Window on which you set it up. In the image, the Order Allocation to Trade Accounts is setup for Chart #27, which is the Trading DOM on which you show the position line. Is this also the chart where you create the order? How are you entering the order? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |