Support Board
Date/Time: Tue, 10 Mar 2026 04:28:54 +0000
Post From: Advice
| [2026-02-02 17:16:05] |
| John - SC Support - Posts: 45020 |
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You are on Package 11 (Integrated Advanced) at this time. Your agreements were accepted for the CME Group data as a Non-Professional. You can activate the exchange(s) for which you want real-time CME Group data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges Keep in mind that you also need to connect your Sierra Chart software to your live trading account in order to validate your non-professional standing. This needs to be done at least once a month. Refer to the following: Denali Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees When you make a connection to your live trading account, your "Verified Until" date will change to 30 days in the future. This must be in the future to be able to get the real-time data. You can view this date at the following link (same link given above for the exchanges): https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |