Support Board
Date/Time: Fri, 30 Jan 2026 03:36:24 +0000
Post From: Chart disconnect issues
| [2026-01-29 04:08:48] |
| Sierra_Chart Engineering - Posts: 22571 |
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We have a new server for you to use. Use ds45.sierracharts.com This is in Tokyo Japan. Set this setting to it: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Yes do these as well: 1)Change "Use Real-Time Data Compression" from "Standard Compression" to "High Compression" 2)Change "Remote Buffer Delay Send Time In Milliseconds" from "0" to "1000" Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |