Support Board
Date/Time: Fri, 30 Jan 2026 03:35:54 +0000
Post From: where are new allocation accts
| [2026-01-28 15:45:24] |
| John - SC Support - Posts: 44299 |
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Keep in mind that the "Order Allocation to Trade Accounts" is setup per chart, as it is associated with the Trade Window, which is per chart. So if you set this up on a chart, but then submit a trade from another chart, the Order Allocation may not be what you think (as it will depend on how it is setup on that other chart). Also, keep in mind that the information on the "Order Allocation to Trade Accounts" does not specify a "Master" account. The "Master" account is whatever account is setup to be traded on that chart per the Trade Window. And any accounts that are setup to be copied to will have the orders copied to them. This means that if you have account "02" in the list to be copied to and you change from account "01" to "03", the copies of the orders will still be done to "02". This also means that if you select "02" the orders will not be duplicated. You will just get one set of orders sent as you would expect. Given the above, make sure everything is setup correctly and you are using the correct chart. If you still have a problem, then check your Trade Activity Log and see if it is showing trades for the "02" account. If not, then check the "Trade >> Trade Service Log" and see if there is anything in there as to why orders to the "02" account are not going through. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |