Support Board
Date/Time: Mon, 26 Jan 2026 00:48:34 +0000
Post From: Graphic issue while switching chartbook
| [2026-01-25 17:25:54] |
| User809555 - Posts: 14 |
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Hello, I've been sitting out the new updates of Sierra Chart since mid December because I've got tedious graphic issue everytime I switch from a chartbook to another. Probably I've been using 2813 release until now, cuz at the time I went back using "install the previous version" as soon as I noted the bug. Basically when I switch chartbook I see for a split second something I should't see and then the window kind of organize itself and goes back to normal. All this in less than a second but is very annoying. I'm using win11 and 16GB of RAM, not a top notch computer but it can handle Sierra Chart easily. Also I have a Wide screen monitor, resolution 2560x1080. I think I've noticed this bug on version 2846 for the first time, but I'm not sure since I don't know if in the "What is New" webpage every single version is reported. I hope I can switch back to some version that did not have this bug, but more importantly I would love to use the latest version without this issue. Please see the attached files: A and B pics are what I see before and after the bug. C is part of the "things" I see for a split second. I can send you a short video if you need it. p.s just switched back to 2813 and the issue is still there now...Actually even worse because now the bug come up everytime I switch from chart to chart, not only from chartbook to chartbook. It seems I couldn't really go backward this time with "install the previuos version" Date Time Of Last Edit: 2026-01-25 17:52:44
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