Support Board

Date/Time: Thu, 25 Apr 2024 19:29:52 +0000

Post From: Charts Won't Connect to DTN

[2013-05-18 02:37:16] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Please update Sierra Chart by selecting Help >> Download Prerelease. Not that this matters, but it's good to be on the current version. 2. For the DTN problem, follow step number 10 here: http://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html#Setup 3. For the slow data loading, you might have an incorrect Tick Size in a chart. In any case refer to all of the information here: http://www.sierrachart.com/index.php?l=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing