Support Board
Date/Time: Sun, 01 Mar 2026 20:27:32 +0000
Post From: Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
| [2026-01-23 23:08:02] |
| Sierra_Chart Engineering - Posts: 23083 |
|
We are not able to reproduce this, and this type of behavior, really has to be an operating system level problem. It makes no technical sense for it to be be a problem within Sierra Chart. It does not matter, if it did not occur in older versions. There are changes with what we call MDI child windows, but Sierra Chart is doing nothing wrong with its implementation with those and we also have no other reports of this. We do recommend this as the solution: With all this being said, I also tried to switch Global Setting -> General Setting -> GUI -> Destroy Chart Windows When Hidden -> to Yes and I can tell this behaviour stopped happening.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-23 23:09:28
|