Support Board
Date/Time: Thu, 22 Jan 2026 23:34:12 +0000
Post From: Symbol not allowed by master firm account for trading.
| [2026-01-22 09:30:45] |
| User413206 - Posts: 45 |
|
All of the sudden, I am not able to send orders. I am seeing the following error. I have traded BZ, CL/MCL and NG/MNG in the past with no issues. 2026-01-22 08:34:47.902 | Teton CME Routing (Order reject). Info: Trade Order Error - Symbol not allowed by master firm account for trading. Internal Order ID: 22. Service Order ID: 5513262. Symbol: BZK26_FUT_CME 2026-01-22 09:17:03.695 | Teton CME Routing (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 33. Service Order ID: 5513316. Symbol: MNGJ26_FUT_CME I am attempting to place the trade on the DOM. I have contacted my broker as suggested here: Problem trading RTY I am posting my issue here, based on the this support request: Rolled Over Contract - Order Rejected Today?...was fine yesterday I'm lost at this point. |