Support Board
Date/Time: Wed, 25 Feb 2026 19:34:36 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-01-16 16:11:22] |
| Sierra_Chart Engineering - Posts: 23022 |
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We restarted one of our EUREX EOBI data feed processes. We want you to select File >> Reconnect 1 to 3 times, and each time wait about a minute and see if the problem is resolved. Once you connect to the server, where the issue is resolved just do not reconnect again. You may notice some unusual market depth issues for a period of time but those gradually will clear up and will be fine, Monday. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |