Support Board
Date/Time: Wed, 14 Jan 2026 00:15:30 +0000
Post From: synthetic symbol
| [2026-01-13 21:13:15] |
| John - SC Support - Posts: 43962 |
|
We are not having any issue with that particular formula. Please open the symbol you have setup for that formula as a new chart instead of as an additional symbol to an existing chart. If this does not work, then get us the custom symbol settings for the service you are connected to. You will find the file in the "SymbolSettings" folder under your main Sierra Chart installation folder. The specific file we need will start with the words "CustomSymbolSettings." and then following this will be the name of the service that you are connected to, the extension is .xml. For instance, if you are connected to "SC Data", then the file would have the following name: CustomSymbolSettings.scdataallservices.xml For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |