Support Board
Date/Time: Tue, 13 Jan 2026 22:16:47 +0000
Post From: Intraday Charts Becoming Invisible/Freezing When Switching Chartbooks – Version 2859
| [2026-01-13 08:12:32] |
| Fabio - Posts: 138 |
|
Good morning, I recently updated to Sierra Chart version 2859 and have since encountered an intermittent issue with intraday charts disappearing from the screen. Setup overview: - I use layouts with 7 charts per chartbook. - I run 4 separate instances of Sierra Chart simultaneously, each displaying different markets. - In each chartbook, the bottom half contains two intraday charts placed side by side: one 3-minute chart and one Volume-based chart. Observed behavior: When switching between chartbooks, the two bottom intraday charts occasionally freeze — they continue displaying the data from the previous chartbook instead of updating to the new one. Shortly after, as soon as I hover the mouse over these frozen chart areas, both charts completely disappear from view. Interestingly, the Compact Tool Value window (displaying price, date, time, etc.) continues to update correctly when hovering over the now-empty space, indicating that the chart windows are still present and responsive but simply no longer visible. All affected charts are attached (non-detached) windows within the main Sierra Chart interface. I hope this description is clear — I have seen other threads of similar "windows disappearing" or visibility issues, so I believe I am not the only user experiencing something like this. Could you please advise on possible causes or solutions? Any guidance would be greatly appreciated. Thank you in advance for your assistance. Best regards, Fabio |