Support Board
Date/Time: Tue, 13 Jan 2026 10:39:07 +0000
Post From: Account still flagged as TEST – Denali CME data remains delayed
| [2026-01-13 04:53:51] |
| mmora29 - Posts: 1 |
|
Hello, I originally created my account as a TEST account and later upgraded to Package 11 Integrated Advanced and activated Denali CME. However, in Sierra Chart → Help → About, my account still shows: Account Name: Main-TEST-Futures Delayed Data Feed: Yes My Denali CME feed is active in the User Control Panel and agreements are signed. Could you please convert my account from TEST to a normal live account so I can receive real-time Denali CME data? Thank you. |