Home >> Support Board

Support Board

Date/Time: Wed, 15 Apr 2026 00:06:15 +0000

How to Post a Message for Support

Post From: Current price bar doesn't start on left side of chart

[2026-01-10 04:58:13] Link To Thread - Link To Post [Go To First Post]
User719512 - Posts: 433
I cleared my log. Deleted CPAY.dly from my \sierrachart\data folder opened your chart book I see this and chart data to jan 2014 2026-01-09 20:53:44.850 \| CPAY Daily #1 \| Reloading chart. 2026-01-09 20:53:44.851 \| Enabling compression for file: D:\SierraChart\Data\CPAY.dly 2026-01-09 20:53:44.864 \| CPAY Daily #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\CPAY.dly 2026-01-09 20:53:44.865 \| CPAY Daily #1 \| Chart data loading complete. 2026-01-09 20:53:45.860 \| Added historical Daily data request for CPAY to the queue. 2026-01-09 20:53:45.860 \| Triggering next historical data download in queue. 2026-01-09 20:53:45.880 \| HD Request # 11 \| Downloading Historical Daily chart data for CPAY. Starting date: 1986-01-20. Service: us_equities_utp_cta_exchange.data 2026-01-09 20:53:45.880 \| HD Request # 11 \| Using server: ds31.sierracharts.com port 10150 2026-01-09 20:53:45.886 \| Socket (7) \| Creating socket. 2026-01-09 20:53:45.886 \| Socket (7) \| New receive buffer size: 0 2026-01-09 20:53:45.886 \| Socket (7) \| Connecting to IP: 64.152.155.116. 2026-01-09 20:53:46.009 \| HD Request # 11 \| Setting DTC encoding to Binary VLS 2026-01-09 20:53:46.009 \| HD Request # 11 \| Sending historical data logon request message. 2026-01-09 20:53:46.101 \| HD Request # 11 \| Requesting historical Daily data starting at 1986-01-20. 2026-01-09 20:53:46.161 \| HD Request # 11 \| Decompressing data. 2026-01-09 20:53:46.300 \| HD Request # 11 \| Receiving historical Daily data for CPAY starting at 2010-12-15. 2026-01-09 20:53:46.300 \| HD Request # 11 \| Writing historical Daily data to the file CPAY.dly. 2026-01-09 20:53:46.323 \| Socket (7) \| CloseSocket call. 2026-01-09 20:53:46.323 \| Socket (7) \| Shutdown started. Waiting for graceful close. 2026-01-09 20:53:46.323 \| Historical data download thread signaled to stop. 2026-01-09 20:53:46.323 \| HD Request # 11 \| Received 3790 Daily data records from 2010-12-15 00:00:00 to 2026-01-09 00:00:00 (15.1 years) and wrote 3790 records for CPAY 2026-01-09 20:53:46.323 \| HD Request # 11 \| Completion time: 1s. 2026-01-09 20:53:46.323 \| HD Request # 11 \| Daily data download complete for CPAY. Unique request ID: 11 2026-01-09 20:53:46.323 \| Removing historical data download ID 11.