Support Board
Date/Time: Wed, 25 Feb 2026 19:34:25 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-01-09 14:41:12] |
| User197029 - Posts: 61 |
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I have already been testing different Chart Update Interval values, ranging from around 200 ms down to 10 ms. I am currently running at 10 ms. Changing this setting does not materially affect the issue. When the system is updating normally, the speed is absolutely fine. The problem is not slow updates, but that every few seconds the updates stop entirely for a short period and then resume again. I have attached a short video to illustrate this behavior (the black DOM is the SC one). You can see that when it works, it is responsive and smooth. The issue is the intermittent freezing, not overall update speed. At this point I am not sure what else to adjust on my side, which is why I wanted to show the behavior directly. Thanks again for taking a look. |
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