Support Board
Date/Time: Sun, 11 Jan 2026 16:51:37 +0000
Post From: Alt account not showing up as one of the accounts on the Trade Window dropdown
| [2026-01-08 15:59:19] |
| John - SC Support - Posts: 43903 |
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If the accounts are setup properly with your broker such that they are both available under the same login credentials, then they should both be showing up when you are connected to that service. So from what you state, you should be seeing both accounts. Please get us your Trade Service Log by following these instructions, as it will show how many accounts are being accessed: Support Board Posting Information: Providing Lines From Trade Service Log But most likely, something is not setup properly for that second account and you will need to work it out with your broker. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |