Support Board
Date/Time: Fri, 09 Jan 2026 14:11:31 +0000
Post From: Inability to add funds in sim account
| [2026-01-07 21:38:26] |
| John - SC Support - Posts: 43873 |
|
Please do the following for us: - Set "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" to "Trading Evaluator - Delayed". - Select OK to close that window - if you are prompted to update the symbols, then answer "Yes". - Select "Trade >> Trade Account Monitor/Balances Window" to open the "Trade Account Monitor Window". - Place the Trade Account Monitor over the graphics area of the main Sierra Chart window. - Select "Window >> Always on Top" on the Trade Account Monitor window. - Select "Edit >> Screen Images >> Save Main Window to File". - Wait 10 seconds. - On the "Trade Account Monitor Window" select "Manage >> New Trade Account". - Enter the name of the new trade account you want to create in the window that pops up. - Select OK to close that window where you entered the name. - With the Trade Account Monitor still covering the graphics area of the main window, select "Edit >> Screen Images >> Save Main Window to File". - Get us those two images by attaching them to this thread. They are located in the folder named "Images" under your main Sierra Chart installation folder (such as C:\SierraChart\Images). Follow these instructions to attach an image: Support Board Posting Information: Attaching a File (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |