Support Board
Date/Time: Wed, 25 Feb 2026 17:55:20 +0000
Post From: Inaccurate Entry
| [2026-01-06 20:47:45] |
| John - SC Support - Posts: 44792 |
|
The exchange that you had active in December did not automatically renew on January 1, 2026, due to insufficient funds in your account at that time. Therefore, you are currently getting the Delayed Streaming Data, which is why you are not seeing the trades line up properly, as you are not viewing the current data. You can activate the exchange you had previously (or other options) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you need to add funds, then you can do this at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |