Support Board
Date/Time: Wed, 25 Feb 2026 19:36:46 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-01-06 19:42:57] |
| Sierra_Chart Engineering - Posts: 23022 |
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When you notice this problem we want you to reconnect to the data feed with File >> Reconnect and see if that resolves the problem. Data for EUREX is distributed from two different locations in Germany with different ISPs and we want to see if it makes a difference reconnecting.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-06 19:43:27
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