Support Board
Date/Time: Fri, 09 Jan 2026 14:51:24 +0000
Post From: Chart data not loading today
| [2026-01-05 19:07:36] |
| John - SC Support - Posts: 43873 |
|
Just so you are aware, you did not have enough funds in your account on January 1, 2026 when the exchanges tried to automatically renew, therefore they were deactivated. The exchanges renew on a calendar month basis, and the exact time that we process the renewals is around 00:15:00 in UTC time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |