Support Board
Date/Time: Wed, 25 Feb 2026 12:49:40 +0000
Post From: Comments and Concerns for 2026 Linux Direction - Users and Devs Need Better Communication
| [2026-01-05 18:37:22] |
| Sierra_Chart Engineering - Posts: 23018 |
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Regarding this: It'd be nice to benchmark Sierra Chart using the same operating system ( because the majority of us are not on Windows 7 ), and use similar charts and layouts, use similar studies as your customer base and most importantly to beta test updates, before someones decides to upgrade to the latest version, and they experience charts are frozen, windows closed or deleted, or program crashes and very shortly after a fix is always made and a new version is out.
Windows 7 is not used for testing or development. It never has been. And we do not need to test Sierra Chart on different versions of windows. This is completely irrelevant. Totally and completely irrelevant. It has no relevancy whatsoever. None. Absolutely none. The version of windows does not matter. If you understand software development you would know that. And regarding, performance issues between versions, refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.44 - Performance Differences Between Versions of Sierra Chart All these claims of performance issues, on a newer version of Sierra Chart is nonsense. It is not the version. There is some other cause in each individual case. There may in some cases be a specific issue in a particular version, affecting performance, but nearly all the time this is not the case. And we understand the issue, with Sierra Chart timers versus OS timers, but those can be disabled and you just simply use OS timers and then there is no difference compared to versions that just had OS timers only. And we have an idea what we can do, to solve this timer issue. If we have not already implemented it, we will. We should just simply shut up and say nothing more. You are taking some statements, out of context, and making something out of them that is not true at all. These are minor issues and will get resolved: Now people are having problems with the newest release being problematic for MDI windows
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-01-05 19:10:35
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