Support Board
Date/Time: Fri, 09 Jan 2026 13:03:40 +0000
Post From: EUREX DOM freezes every ~5 seconds (1–2s lag) despite low chart draw time
| [2026-01-05 14:48:41] |
| User197029 - Posts: 58 |
|
Hello, I am experiencing repeated short freezes on the EUREX feed, specifically affecting the DOM on the FESX. Description of the issue: The DOM freezes for roughly 1–2 seconds every ~5 seconds Between freezes, everything works normally This happens consistently and is very noticeable during active markets What I have already checked: Switched between the standalone DOM and Chart Trading DOM → same behavior Chart drawing time is stable, typically 13 ms to 27 ms No other performance issues visible Only one instance of Sierra Chart running Only one chartbook open Chartbook contains 23 charts including the DOM Environment: Single SC instance No other chartbooks No heavy studies being added or removed during the freezes Given the regular timing and the fact that chart drawing times stay low, this does not look like a local performance bottleneck. It feels more like a short data pause or feed-related lag. Could you please check if there is any issue or instability with the EUREX data feed at the moment, or advise what additional diagnostics I should run to help pinpoint the cause? Thank you. Date Time Of Last Edit: 2026-01-05 14:51:20
|