Support Board
Date/Time: Wed, 11 Feb 2026 16:09:51 +0000
Post From: Live shows sim
| [2025-12-29 21:25:51] |
| John - SC Support - Posts: 44572 |
|
With regards to the data flow, the issue is that your sub-instances have the wrong symbol. We can see this in one of the images where the symbol is showing as "NQH26-CME". For Rithmic, the symbol should be "NQH6.CME". Make certain that the main instance is set to connect Rithmic and you are logging into your APEX account. Then in each of the sub-instances, please select "Edit >> Translate Symbols to Current Service" for the symbols to update to the service that is selected in the main instance. Then, ensure that each sub-instance has "Trade >> Trade Simulation On" unchecked. Then in the "Trade Window" for each sub-instance see if you can view all the proper accounts for your Apex connection. Let us know if you still do not see all of the accounts in the Trade Window account selection. We are referring to the following item: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |