Login Page - Create Account

Support Board


Date/Time: Mon, 29 Dec 2025 10:26:02 +0000



Post From: Inquiry regarding Trial Time rollover upon purchasing a Service

[2025-12-29 03:01:34]
User311025 - Posts: 3
Dear Sierra Chart Support Team,
User ID: 95198597
I am writing to express my appreciation for your software. I have been testing it during the trial period and found it to be an incredibly efficient tool.
Due to the data limitations in the trial version (specifically regarding historical data), I am planning to upgrade to a paid Service Package (e.g., Package 5) immediately.
However, I still have remaining days left on my free trial. Could you please confirm if my remaining trial days will be added to my paid usage time if I activate a package now?
I want to ensure that upgrading early does not result in forfeiting my remaining trial period.
Thank you very much for your assistance.
Best regards