Support Board
Date/Time: Wed, 11 Feb 2026 22:53:34 +0000
Post From: Receiving Error: Error Downloading Historical Market Depth Data . . .
| [2025-12-28 20:17:33] |
| Sierra_Chart Engineering - Posts: 22807 |
|
This is the installer log. Not the Message Log. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Follow the instructions here to download the market depth data, near the end of the chart: Market Depth Historical Graph: Downloading Of Historical Market Depth Data And then provide the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |