Support Board
Date/Time: Thu, 25 Dec 2025 03:46:45 +0000
Post From: Critical Connection Issue: Apex (Rithmic) Login Failed - Account Verified by Broker
| [2025-12-24 20:32:02] |
| User789115 - Posts: 2 |
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I have followed your instructions: Disconnected, then reconnected to Data Feed. As seen above, the socket seems to be closing gracefully by the remote side immediately after connection attempts. Waiting for your diagnosis. Thanks, Nadav 2025-12-24 20:24:23.954 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-12-24 20:24:23.954 | Triggering next historical data download in queue. 2025-12-24 20:24:23.954 | HD Request # 4 | Downloading Intraday chart data for ESH6.CME to the file ESH6.CME.scid. 2025-12-24 20:24:23.959 | HD Request # 4 | Using server: rsc.rithmic.com port 50530. Use encryption. 2025-12-24 20:24:23.959 | Socket (4) | Creating socket. Using TLS 1.2. 2025-12-24 20:24:23.959 | Socket (4) | Connecting to IP: 216.57.156.163. 2025-12-24 20:24:24.121 | Socket (3) | Socket gracefully closed by remote side. 2025-12-24 20:24:24.121 | Socket (3) | Closed. 2025-12-24 20:24:24.137 | HD Request # 4 | Sending historical data logon request message. 2025-12-24 20:24:24.851 | HD Request # 4 | Receiving Intraday data for ESH6.CME... 2025-12-24 20:24:24.856 | Real-time Intraday chart data file updates started for ESH6.CME 2025-12-24 20:24:25.027 | Socket (4) | Socket gracefully closed by remote side. 2025-12-24 20:24:25.027 | Socket (4) | Closed. 2025-12-24 20:24:26.292 | HTTPS connection ID:3 to downloads.rithmic.com:443... Creating socket. 2025-12-24 20:24:27.516 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 110576 2025-12-24 20:24:27.519 | Rithmic Direct - DTC | Processed connection points. Count: 474 2025-12-24 20:24:27.520 | HTTPS connection ID:3... Socket gracefully closed. Date Time Of Last Edit: 2025-12-24 20:37:28
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