Support Board
Date/Time: Fri, 19 Dec 2025 23:33:03 +0000
Post From: Continuous contracts not being displayed/downloaded
| [2025-12-19 14:16:07] |
| User994149 - Posts: 5 |
|
Hi there, Earlier today I activated the Denali data feed and my service package. I have set my charts to be continuous contract - volume based rollover. The charts load and I am able to see the data, but they are not being merged with the prior contracts. So for example, on ESH26 I am only able to see data up until 12/14/2025. When looking at my data folder, I can see that there is an ESZ25-CME.scid file (previous contract) but it is only 1KB in size, vs the 200,791KB of my ESH26-CME.scid file. Therefore, it appears to me that the continuous data is not being downloaded, despite saying that it is downloading continuous contract data when I load my charts. It is worth noting as well that this data is in showing in real time, there is no 15 minute delay, so I am sure that I am no longer on the trial package and it is the Denali data feed that is being used. Any help here would be appreciated. Thank you. |