Support Board
Date/Time: Tue, 16 Dec 2025 21:05:15 +0000
Post From: Selected service package 11 Denali non-professional, but shown on Account Control Panel
| [2025-12-15 22:53:09] |
| John - SC Support - Posts: 43499 |
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You are currently on a Trial. You have not added any funds to your account, so you can not change to a paid package. Follow the instructions at the following link to change to a paid package: Sierra Chart Purchase and License Information: Instructions Once you are on one of the "Integrated" packages, then you can connect to data and trading services. To connect to CQG, follow these instructions: CQG Trading Platform Service: Setup Instructions Keep in mind that we do not have connectivity to CQG for data for The CME Group and EUREX. So if you are wanting data from either of these exchanges, then you will need to get that data from our Denali Exchange Data Feed. Refer to the following: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |