Support Board
Date/Time: Tue, 16 Dec 2025 10:47:11 +0000
Post From: Footprint chart and market profile charts are not showing data
| [2025-12-15 08:51:01] |
| Sierra_Chart Engineering - Posts: 21855 |
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This is because you are using service package 10. You will need service package 11 for this. We have given you a trial for 30 days to service package 11 for free. You are also running a significantly older version. A newer version would make this clear as to what the problem is. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |