Support Board

Date/Time: Fri, 12 Dec 2025 09:48:37 +0000

Post From: Charts not updating past old payment date

[2025-12-12 00:40:39] Link To Thread - Link To Post [Go To First Post]
skyewarde - Posts: 1
Hi, I had a one month subscription. The charts worked until Spt 20. I did not use sierra again until last week when I paid for a year subscription. but the charts are not updating to the current day of dec 11 2025. And some charts are not loading at all. What do I need to do? https://www.sierrachart.com/image.php?Image=1765499847530.png - date only loads until Sept 19 https://www.sierrachart.com/image.php?Image=1765499960952.png - charts not loading Thanks


Screenshot 2025-12-11 183006.png / V - Attached On 2025-12-12 00:30:22 UTC - Size: 114.56 KB - 9 views Screenshot 2025-12-11 183146.png / V - Attached On 2025-12-12 00:31:57 UTC - Size: 57.43 KB - 10 views