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Date/Time: Wed, 28 Jan 2026 17:52:38 +0000



Post From: Window positioning v2826

[2025-12-11 14:25:40]
User907968 - Posts: 863
Update to prerelease version 2829 and we are fairly confident this issue is now resolved.

I checked v2829 with 30+ chartbooks and all good so far, with regards to chart positioning.



Now I see another problem, sorry... Here are two examples:

Exception thrown at 0x0000000000000079 in SierraChart_64.exe: 0xC0000005: Access violation executing location 0x0000000000000079.
Unhandled exception at 0x0000000000000079 in SierraChart_64.exe: 0xC000041D: An unhandled exception was encountered during a user callback.

Exception thrown at 0x0000000000000000 in SierraChart_64.exe: 0xC0000005: Access violation executing location 0x0000000000000000.
Unhandled exception at 0x0000000000000000 in SierraChart_64.exe: 0xC000041D: An unhandled exception was encountered during a user callback.

It happened yesterday evening (immediate terminate), but was not debugging at the time and assumed it was something I was doing as the chart had many custom studies applied.

Today I recreate using blank chart, no studies at all.

1. Open chart
2. Open floating control bar
3. Close the floating control bar using the [X] button on the control bar itself
=> Access violation and program terminate immediately

Closing control bar via control bar button (on other control bar) may have also caused crash, but could not reliably reproduce that.

This was happening in v2829 with OpenGL disabled, I am now back on v2813 and it is stable.
Date Time Of Last Edit: 2025-12-11 14:27:05